Strategic Management - Southwest Airlines

ILP 305 Question 1: 1 a) Herb Kelleher, the president, co-founder and Chairman of sou-west Air logical arguments is considered as one of the just about charismatic and dynamic loss leader. His leadership and entrepreneurial behavior is considered to be one of the vital reasons for the upstart of the airlines and for the success of the Southwest Airlines. His self-assurance and visionary power shows in his ability and success boloney of his participation. He is compassionate, fun-loving and knows how to enjoy his smelling along with his work. He is a man who stop in the same twenty-four hours head a board list across and do an social disease Presley imitation at a society party. (Case study, pg 711). His leadership demeanor is different from many new(prenominal) leaders in the corporeal world as he believes in ruling with his stack rather than ruling on his people. He faecal matter be considered as an empathetic leader because he understands his employees and their work by putting himself in their shoes. For spokesperson: once a shite he spends a day in the front line: serving drinks with the cabin crew, on the job(p) with the baggage handlers, selling tickets, get to know both passengers and staff. (Case study, pg 713).

Kellehers leadership style can be related to consideration leading Theory which suggests that leaders must place the needs of subordinates, customers, and the lodge ahead of their take in interests in order to be effective. Characteristics of handmaiden leaders embarrass empathy, stewardship, and commitment to the personal, professional, and spiritual harvesting of their subordinates (Barnett, T., 2010). Thus, we can say that Kelleher follows servant leadership style as he is empathetic, and committed to his employees. He believes that the front-line employees ar the real sense of the company and they are the reasons tooshie a companys success. The employees at Southwest Airlines are appreciated and valued for their weighty work, their efforts, their ideas, their unassumingness and responsibility towards the company. For typesetters case: If...If you want to get a sound essay, order it on our website: Ordercustompaper.com

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